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Kingston Access Bus (KAB) |
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Mission Statement:To provide, in a safe and courteous manner, a reliable, efficient, transit service for persons having impaired mobility. Our service is available to residents of the City of Kingston regardless of age who, due to a physical mobility impairment, cannot use conventional transit facilities, and meet the eligibility criteria. It is necessary to register in order to use the service. For an application form, please call our office at 613-542-2512, or obtain electronically by clicking REGISTER ONLINE. Cost of Service:$2.50 each way. Companions (one per passenger only) may travel for the same fare. Bus tickets are available in books of ten for ($25.00). Please ask your driver, or call the office at 613-542-2512. One traveling companion or medical attendant may accompany passengers during peak hours of Monday-Friday 8am-6pm. Additional companions or medical attendants may travel during all other operating hours provided there is seating available when the trip booking is made. Please advise the booking agent when you are making your trip reservation that you will be accompanied. Companions and medical attendants travelling with a passenger must pay regular fare as well. Hours of Service:Weekdays: from 7:30 am to 11:00 pm - Weekends: from 9:00 am to 11:00 pm. STAT HOLIDAY SERVICE. Kingston Access Services will operate with limited service on the following dates:
Office Hours:Weekdays: from 7:30 am to 5 pm - Weekends: from 9:00 am to 12:00 pm. Bookings can only be made during regular office hours. After hours Kingston Access Bus uses an answering service. TIPS on using the Kingston Access Bus:
Visitor Policy:Individuals with disabilities who visit Kingston may use Kingston Access Bus service for 14 days each calendar year. Individuals must be registered with a paratransit provider where you live OR meet KAS eligibility criteria (please note that an assessment may be required). Please call Kingston Access Services in advance of your visit at (613) 542-2512 to set up this temporary service. Persons requiring service for periods in excess of 14 days per calendar year MUST register with Kingston Access Services. All visitor trips utilizing KAB services must be within City of Kingston limits. Finally, from time to time KAB may have more demand than capacity, so we may not be able to accommodate you every time, however we will do the very best that we can. Questions, problems, concerns, can be directed to the Executive Director, Trevor Fray, at the numbers listed on the contact page, or write to:
Please do not hesitate to contact the Executive Director as we welcome your comments and would like to know if our service did not meet your expectations. It is our intent to resolve all complaints to the satisfaction of the complainant - whenever and wherever possible. However , at the very least we will provide an explanation for our actions. Remember that Kingston Access Bus is a non profit charitable organization. As such we sincerely welcome and appreciate donations. All donations are used to supplement the funding of our Operating and Capital requirements, in an effort to maintain and/or improve service levels. We will acknowledge your donation by sending you an official Receipt for Income Tax purposes. Please make your cheque payable to Kingston Access Bus. (Be sure to provide us with your name, and address in order for us to mail out the receipt.) THANK YOU. |
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